Privacy Policy

Terms of Use

Federal Indemnity Capital Corp. (FICC, CASH Worldwide) is a licensee of PrivacyTrust (eTrust). eTrust is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because FICC wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by eTrust. If you have questions or concerns regarding this statement, you should first contact Customer Service at [email protected]. If you do not receive acknowledgment of your inquiry, or if your inquiry is not satisfactorily addressed, you should then contact eTrust through the eTrust online contact form at http://www.etrust.org/about/privacy_contact.php. eTrust will serve as a liaison with FICC to resolve your concerns.

This policy applies to information we collect when you sign up for CASH Worldwide; access or use our website, mobile applications, products, and services (collectively, the "Services"); or when you otherwise interact with us. To be clear, this policy applies to information we collect if you make a payment through CASH Wordwide’s Services—even if you have not signed up for a CASH Worldwide account or downloaded one of our applications. This Privacy Policy does not, however, describe the practices of other CASH Worldwide users, including merchants, that may collect information from you when you interact with them through the Services, and we encourage you to ask them about their privacy practices before providing any information to them.

Registration

In order to use the Member Merchant or the User Area of our website, you must first complete the registration form. During registration you are required to give contact information (such as name and email address), other personal information (such as phone number, address, identification data) and financial information (such as bank account and credit or debit card number, billing address, expiration date). This information is used to verify your identity so you can take full advantage of the services our website provides.

Federal Indemnity Capital Corp. is the sole owner of the information collected on FICCorp.org. Federal Indemnity Capital Corp. collects personally identifiable information from our users at several different points on our website. We use this information for billing purposes, to fill your requests /orders, and to communicate with you. If we have trouble processing an order, we will use this information to contact you.

Communications from the Site

Special Offers and Updates

We will occasionally send you information on products, services, special offers or promotions.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your Username and Password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile

We do not collect profile information from cookies, sessions, etc. for purposes of marketing.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users.

We do not link aggregate user data with personally identifiable information.

Personally identifiable information

We Share Personally Identifiable Information with Third Parties only with your consent.

Agents

We use an outside credit card processing company to bill you for goods and services. This company does not retain, share, store or use personally identifiable information for other purposes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the website and to gather demographic information about our user base as a whole.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes allowing Federal Indemnity Capital Corp. to keep your secure section active so the user does not have to repeatedly log in. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Federal Indemnity Capital Corp. Please be aware that we, Federal Indemnity Capital Corp., are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our user information page or by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send an email to us at [email protected].

Business Transitions

In the event Federal Indemnity Capital Corp. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

13749 N. Research blvd., Austin, TX 78750
Support line: 800 338-FICC (3422)
[email protected]
www.FICCorp.org
Effective 7/23/2014

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